Ever wondered what to say when giving tough feedback?

I'll help you find the words and phrases to address your people problems and those sticky situations.

How to Give Tough Feedback

Save time and energy with scripts and guidance on navigating the following situations:

  • How to Tell Someone They're Oversharing

  • How to Say You Can't Ditch Team Celebrations

  • How to Talk to Someone About Being Messy

  • How to Discuss Emotional Outbursts at Work

  • How to Talk to About Unmet Expectations

  • How to Deal with a Crisis

  • How to Coach a Complacent Team Member

  • How to Turn a Bully into a Collaborator

Customer Reviews

5 star rating

Always professional and spot on.

Melissa Amos

Shelli's gift to us is her innate knowing of how to say anything in a professional and to the point manner. Her dialogues are sure to get the message across in a kind manner and reap results. As a business owner/manager it is easy to get caught up...

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Shelli's gift to us is her innate knowing of how to say anything in a professional and to the point manner. Her dialogues are sure to get the message across in a kind manner and reap results. As a business owner/manager it is easy to get caught up in the emotional side of managing! Shelli helps with that with her scripts! Take a deep breath and know without hesitation that you've got this!

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5 star rating

So Helpful!

Alison Hendricks

We all know tough conversations are uncomfortable but so important. These scripts are going to be very useful to support my confidence and ability to work through these difficult conversations with grace, empathy and leadership.

We all know tough conversations are uncomfortable but so important. These scripts are going to be very useful to support my confidence and ability to work through these difficult conversations with grace, empathy and leadership.

Read Less

Knowing what to say and how to say it in such a way that lands, and that is meaningful because you chose the right words, the right tone, and had the right attitude in the first place, can really make a big difference in how you lead and how your team perceives you.